Non-residents who have been in Japan for less than six months (tourists or those on short-term stays).

Those who have entered Japan under the "Diplomat" or "Official" status of residence, or as U.S. military personnel under the Japan-U.S. Status of Forces Agreement (SOFA stamp required).

Upon departure from Japan within 90 days of purchase, you must present your passport at customs and have your purchased items inspected. If you do not undergo inspection at customs, you will not be eligible for a refund of the consumption tax amount.

You must present your purchased items upon request by customs. If you plan to pack your purchased items in checked baggage, be sure to undergo customs inspection before checking the baggage.

If you do not take the items inspected by customs out of Japan, you will be charged the consumption tax amount and may be subject to penalties.

Please make sure that your purchase history is displayed correctly on J-TaxRefund before undergoing customs inspection. If you fail to verify your purchase history, or if you fail to take necessary action despite identifying an issue, you may not be eligible for a refund.

The service fee applies to the tax-free service. The refund amount will be the consumption tax amount minus the service fee. The tax refund may be processed by a third party designated by the tax-free shop.

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