マツモトキヨシ matsukiyo 松本清 ココカラファイン cocokara 可开嘉来
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Terms of Use
This website is operated by MatsukiyoCocokara & Co. ("we", "us" or "our") and primarily provides information about Matsumoto Kiyoshi stores, products, promotions and shopping for visitors to Japan.
1. Website Information

We strive to keep information accurate, but product prices, availability, packaging, opening hours and promotions may change and may differ between stores and sales channels. Coupon use is subject to the applicable coupon rules.

This website does not offer online transactions. Displaying information does not itself form a sales contract. We will address incorrect or misleading information in accordance with applicable law.

2. Health and Tax-Free Shopping Information

Information about medicines, cosmetics and health is for general reference only and does not constitute an individual diagnosis, treatment advice or a guarantee of effectiveness. Read product instructions before use and consult a doctor or pharmacist where necessary.

Tax-free shopping, refund and immigration or customs information is subject to the latest rules of the relevant authorities. Eligibility depends on individual circumstances and the actual procedures followed.

3. Intellectual Property and Prohibited Conduct

Intellectual property rights in website content belong to us or the relevant rights holders. Except as permitted by law, copying, modifying or distributing content without permission is prohibited.

Unauthorised system access, distribution of malicious software, disruption of website operations, infringement of others' rights, and fabrication of official information or coupons are prohibited.

4. External Services

External websites, shopping platforms, maps and social media services are subject to their own terms and privacy policies. Their respective operators are responsible for their content and services. This does not exclude any liability we have under applicable law.

5. Interruptions and Liability

We may modify or suspend the website for maintenance, failures, security incidents or other reasonable grounds and will seek to minimise the impact where reasonably practicable.

Our liability is determined by applicable law. These terms do not exclude or limit liability for intentional misconduct, gross negligence, personal injury or any other liability that cannot lawfully be excluded or limited, nor do they restrict consumers' statutory rights.

6. Law, Updates and Contact

To the extent permitted by law, these terms are governed by Japanese law, without affecting mandatory protections available to users under other applicable laws. Disputes may be brought before a court with lawful jurisdiction.

Updates to these terms will be posted on this page. For changes materially affecting users' rights, we will provide notice or obtain consent as required by law. Please refer to this website's Privacy Policy for information about personal data processing.

Operator: MatsukiyoCocokara & Co.

Contact:

https://faq.matsukiyococokara-online.com/kb/contact/

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